May 1st were back open

We will still be doing Curb side service for the foreseeable future. No clients in the building.

• Make sure to bring your phone. Please call us when you arrive to check in.
• A doctor or staff member will get the history then bring your pet inside to examine.
• Once the examination is done, meds will be prescribed or a treatment plan and estimate will be generated.
• We will go over our treatment plan and estimate (if needed) then have you pay over the phone. We can also still take care credit, checks and cash.
• A staff member will bring your pet and your meds and receipt back to the car.
• Appointments will be taking longer so we can take the same great care of your pet.
• We still want to do rechecks to monitor progress of therapy but we may do more of them by phone to help keep people at home safe. If more meds are needed they can be dispense and picked up.
• If you need medication or food, please call in and let us know 24hours in advance. When you are ready to pick up call us from your car and we will handle payment over the phone and bring your meds or food to your car.
• Large animal appointments will need to call when they arrive to check in. We will then move them to the back. If we need to be inside, we ask that the number of people be kept to one to maintain proper distancing. No one will be allowed beyond the Horse or Livestock exam rooms.

 
We will be breaking our staff into two teams. Each team will have two doctors and half our staff. The two teams will each work different days to limit exposure to COVID-19. Hopefully, this will allow us to still have a working team if one comes up positive again.
If you or anyone in your household is sick, please call and let us know so we can find the best way to help your pet and keep everyone safe.
Until the Governor lifts the order, we still are only supposed to do essential services only to help conserve PPE. Currently we cannot order more either. Exceptions may be made on a case per case basis.
We are still following CDC guidelines for social distancing and sanitizing or washing hands prior to appointments and after. For additional questions about this follow the links below

https://www.cdc.gov/coronavirus/2019-ncov/community/veterinarians.html

https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19/covid-19-faqs-pet-owners